In today's challenging and highly competitive business environment, IT Infrastructure plays a critical role. IT infrastructure is core of your business that helps you to be responsive and ahead in the emerging competitive environment.
It is important that the company’s IT Infrastructure is constantly available. The first step in delivering highly available IT systems and applications is Monitoring, Managing and Maintaining the IT infrastructure upon which they reside.
At EnvisionIMS we offer comprehensive and customized range of Infrastructure Management services to Small, Medium, Large IT and Non IT customer, which helps you to optimize critical IT investments and meet its day to day demands. Our SLA based service deliveries will reduce downtime and improve productivity while lowering the TCO (total cost of ownership).
Our Service Models
- EnvisionIMS Basic
- Envision IMS Professional
- EnvisionIMS Expert
- EnvisionEMS Remote IMS
It’s easy to see why outsourcing is such a tempting proposition. It enables you to focus on your core business, the things you do best by having others take care of non-core processes. The benefits are twofold: Your employees are freed to concentrate on the critical tasks that can grow your business; meanwhile, non-core jobs like IT-IMS are left to the hands of the Envision experts.
Outsourcing becomes a smart option even for companies that have an IT department. Today's IT departments are often short staffed and under tight budget constraints. Envision selective outsourcing Infrastructure Management Services relieve IT staffs of the burden of day-to-day systems management, freeing them to focus on revenue generating projects such as rolling out new applications.
Envision is in the field of IMS since 2006 and to harness service delivery, a separate company called EnvisionIMS is floated to address its fast growing IMS business.
B y partnering with EnvisionIMS, we become an extension of your team, enabling you to focus on your core business. You'll realize improved efficiencies through proactive monitoring and IT management, reduce complexity with simplified compliance management and lower your operating costs.
- 24/7 remote helpdesk support
- Incident monitoring and management
- Trouble ticket and service request management
- Remote diagnostics and troubleshooting
- Network monitoring and management
- Server monitoring and management
- Back-up management
- Data center management
- Migrations and Up gradations
- Onsite engineer coordination
- Firewall, UTM, VPN, MPLS management
- IOS up gradation
- Log analysis, Route Cause Analysis (RCA)
- Immediate access to our specialized engineers when you need them 24X7